Analytical by nature,
data-driven by practice.
I'm a Data Scientist and Business Analyst based in Nairobi, Kenya, with over three years of progressive experience at Kenya Commercial Bank (KCB). My work spans credit risk analysis, financial forecasting, KPI reporting, and machine learning model development. I hold a Bachelor of Commerce in Accounting & Finance from Dedan Kimathi University of Technology and am currently pursuing an MSc in Business Analytics. I'm proficient in Python, SQL, Power BI, and the Scikit-learn ML stack — and I'm passionate about using data to drive decisions that are both commercially sound and socially meaningful.
Experience & Education
Work Experience
Kenya Commercial Bank (KCB) · Retail Banking Division
- Monitored and managed credit portfolio health — tracking NPLs, overdrawn accounts, and liquidation accounts, and generating reconciliation reports and credit returns within defined turnaround times
- Analysed force pay reports and loan callback data to identify credit risks, recommending actions and escalating findings to line management
- Processed and reconciled branch transactions and account operative tools, ensuring data accuracy and integrity across teller and customer service operations
- Reviewed agent and merchant compliance against bank and regulatory requirements, maintaining accurate channel performance records
- Applied AML and KYC procedures during daily operations — screening transactions, resolving flagged customer instructions, and escalating suspicious activity as required
- Implemented service improvement initiatives at branch level and provided structured feedback to management based on operational data
Kenya Commercial Bank (KCB) · Retail Banking Division
- Received, processed, and reconciled cash instruments and customer transactions within required TATs, maintaining accurate teller and account records
- Processed customer requests including account openings, balance certificates, and correspondence — capturing and resolving feedback via eCRM within defined turnaround times
- Reviewed wallet share data to identify cross-sell opportunities, engaging customers and contributing to branch revenue collection targets
- Coordinated banking hall activities and supported implementation of service improvement initiatives under the guidance of the Branch Manager
- Adhered to AML, KYC, and Business Continuity procedures in all daily operations, contributing to risk mitigation and regulatory compliance
Kenya Commercial Bank (KCB)
- Delivered sales targets across Retail, Agri, SAHL, Agent Banking, and Bancassurance product lines, preparing regular performance reports and trend analyses for business planning
- Collected and synthesised customer feedback data to evaluate product performance and support campaign targeting decisions
Dedan Kimathi University of Technology
- Assisted lecturers in preparing teaching materials and facilitated tutorials and discussion groups for ~500 students across business and finance programmes
- Supported student research projects — data collection, quantitative analysis, and academic report preparation
- Tutored Financial Management, Quantitative Methods, Financial Statement Analysis, Taxation, and Company Law
Education
LuxDev HQ
Intensive 6-month programme covering machine learning, AI applications, advanced analytics, and enterprise data platforms. Business intelligence using Excel, Power BI, SQL, and Python.
Dedan Kimathi University of Technology
Dedan Kimathi University of Technology
KASNEB